Rental deposit: $200.00 deposit is required within 10 days of your reservation being made by phone unless otherwise arranged.

Cancellation Policy: Deposit refunds, less $100 administration fee, will be given only if and when the cottage cancelled has been rebooked. If cancellation notice is received 90 days or less in advance by a customer, the cottage rental balance is due and payable in full including taxes.

Please note: Your authorization to use your credit card number for your rental deposit or security deposit indicates your compliance with our booking terms and conditions and our Cancellation policy.

Arriving at Springwood Cottages Resort: Upon arrival all guests are required to first check in with our staff at the Main Office.  This is where you will obtain the key to your cottage, as well as pay any outstanding balances.  You will also find details regarding our rental services, tours, maps; and all the additional upgrades available to you.

Damage Deposits: $250 preauthorization damage deposit is required on all cottage and water craft rentals. We have implemented these deposits at the request of our insurance company.  This protects us as renters in the event that damage is done to our equipment, and also enables you to run a tab with us for additional services (including store items), up to the amount of the deposit.  Any damages that occur by cottage renters or guests of the renter will result in an automatic loss of the security deposit.    

We would like to stress to all our guests that Springwood is our home as well as our business; we ask that you: Please treat our home, as if it were your own.

Any form of vandalism, graffiti, or destruction to the property or cottages, will NOT be tolerated.  In the unfortunate event that this rule is NOT respected, the persons involved must face a series of consequences.  An automatic lose of the security deposit, as well as the cost of any damages incurred (including the cost of labour required of our staff). The individuals involved must also be prepared to leave the resort immediately.  Refusal to vacate the property will result in police involvement.  Our local law enforcement is prepared to remove any un-wanted and un-cooperative patrons; as well as investigate any potential criminal matters at hand.

Our zero tolerance policy in this matter is implemented to benefit everyone; to ensure that all our guests have the most enjoyable stay at our resort.

We truly appreciate your respect and understanding in this matter.

Visitors to Your Cottage: Cottage renters are allowed to invite additional visitors while staying with us; provided their guests are fully aware of, and prepared to follow, the policies and regulations enforced at our resort.  Prior to your extra guests arriving, please make arrangements with management to inform us of how many extra guests will be arriving so we can be sure everyone is accommodated accordingly.  Each cottage is designed to accommodate a certain number of people and ONLY Management is to determine how many additional guests is acceptable in each cottage.

Day and overnight visitors: $25 per person.       

Week long visitors: $150 per person.

Check-in & out Times: We ask that you please take note of all check in / out times, as we only have a limited time to clean the cottages and prepare them for the next group of cottagers.

Summer Week- Long Booking: 

Check-in: from 3:00 pm to 6:30 pm unless otherwise arranged                 

Check-out: before 10:00 am

   

Week-end Booking:

Check-in:  12:00 pm to 5:00 pm unless otherwise arranged

Check-out: before 4:00 pm

*During summer season Friday and Saturday check in after 5:00 pm will result in additional charge of $50* 

You’re Rental Unit: Springwood has recently done some extensive, upgrading renovations to most of our facilities, as well as many of our cottages. Please keep the cottage clean inside and outside, there is no smoking inside the cottages.   

*We supply every cottage with 1-Ply toilet paper ONLY.  Our septic system is very fragile; therefore the provided paper is essential for everyone to use in order to help prevent the unpleasant and costly consequences of any potential septic problems.* 

Please DO NOT dispose of any feminine products or sanitary napkins in the toilets. DO NOT use any toilet paper that is not 1-ply.  If you require additional tissue paper for your rental unit, please just ask any of our friendly staff, who is always available to assist you with your families needs.

Store: As long as the store has an open sign up, we are open for business.  Please keep in mind that this is our home as well as a business so if the sign says closed; please do not ring the bell for service unless it is an emergency.

Please speak with our staff the night before if you wish to rent a boat for the following morning

Garbage / Recycling: All your garbage is to be placed in the in-closed disposal trailer, located on the parking lot next to the boat docks. There you will also find large black landscaping trailer with marked containers for the recycling of glass bottle (beer, alcohol, wine)  

Do not leave garbage in front of your cottage or inside. You must put garbage inside the in-closed trailer.                  

Rules and Regulations

Respect Your Neighbors and our Environment:

We ask that all our guests please be considerate of each other during your stay with us.  Keeping in mind things such as; keeping the radio, television or stereo; to a moderate and reasonable level.  We also ask that all our guests try to be sensible with their choice of words and use of offensive language.  We do accommodate many families with young children.

·         NO littering (paper, pop cans, pull-tabs, cigarette butts, etc.)

·         NO defacing Springwood Cottages property in any way (writing on the walls, floors, ceilings, etc.)

·         NO destruction of any kind to the natural environment surrounding us (no peeling bark off of trees, no cutting any trees, etc.)

·         NO using shampoo or soap in our lake

·         During our summer months we do not allow dogs into our facility, if you are lodging with us during the allowed time period to bring your pet; please be sure to clean up afterwards.

·         Please keep your cottage clean at all times, both inside and outside

       Beach Rules:                                             

Our beach is NOT SUPERVISED; an adult must be present at all times.                  

Please take note of the following Beach Regulations:

·         Leave the beach area clean; daily and nightly (do not leave any garbage behind).

·         Glass containers are not allowed on the beach, and are prohibited from all fire pits at both the beach and at the boat docks.

·         No boats permitted in the swimming area.

·         No fishing in the swim area.

·         No diving from the swim raft.

·         No animals allowed on the beach.

       Sorry no Pets Policy No Exceptions

        Parking Rules: 

o        Please do not park your boat trailer in front of cottage.

o        Please do not block the main road with your car.

Dock Rules: Please no docking at the beach, rock face or anywhere else other than boat docks. Fishing and loitering is prohibited on the boat docks.  We have provided new docks for your enjoyment that will allow fishing.    

Boating Rules: Boat rental arrangements must be made with our staff the day prior to use.  Boats are rented in either 4 or 8 hour increments.  The rental boats must be returned by or before the time period allotted in order to avoid an additional service charge (Please see service rates for penalty fees on the very bottom on this page)

·         All persons in a boat are required BY LAW; to wear life preservers.  

          (Available upon request at our store)

·         When operating a boat, it is mandatory to stay at least 100 feet away from all shorelines or 150 feet if the water level is low.

·         All fishermen are required to carry their fishing licenses with them at all times when boating and fishing.

·         An adult must accompany children when on the docks and when riding in any type of watercraft.

 Boating rules are MANDATORY BY LAW and failure to follow these rules may result in a ticket or fine

WATER CRAFT RENTALS                                                                                         Please note: Ontario law requires that each person in a boat have a properly fitting life jacket. Please bring one life jacket for each person who will be in a boat. While some life jackets are available from Springwood, they may not be properly fitting for all family members, especially small children. Gas is extra for all boat rentals.
Craft	Weekly	Daily (8 hours)	Half Day (4 hours)	Hourly
20 ft. Weeres pontoon boat with fish finder	$900	$200	$140	-
Boat and Motor	$400	$100	$65	-
Boat	$175	$65	$45	-
Motor	$225	$75	-	-
18 ft. MPL	$450	$135	$75	-
Pedal boat/ Canoe/ Single kayaks	$160	$55	$30	$15
Double kayaks	$200	$65	$45	$20
Launching $25 Docking: $35

A security deposit is required for all boat and motor rentals from customers who are not staying at the resort. Damage deposits paid on cottage rental will be transferable to your watercraft security deposit.                                                                                          If you require a service call on the lake due to human error, (i.e. Running out of gas, motor will not start, etc.) please be advised that there will be a service call fee charged $50 per each call.   If you do not want to launch your boat with your vehicle, we will provide launching of your boat with our truck at a cost of $25 to take in and out.                                         

We also provide a small engine repair service at $90/hr.  Hydro usage for boat battery chargers plugged into cottages or fish hut:  $ 35 per week. Portable freezers- $ 35 per week (any extra plug-ins)                 

Fish Hut Rules: 

·         Please do not put any garbage or fish scales outside.  All scraps, scales, etc., must be put in garbage bags and stored in the freezer.

·         Please remember to leave enough skin or scales on the fish to be able to recognize its species.  This is required on borders.This will avoid any problems arising with the Ministry of Natural Resources.

·         Freezer or fridge is only for well packed fillets; please do not store fresh fish in it.

·         Please do not clean fish in cottages.

·         Please clean up after yourself once you have finished.  Failure to do so will result in a clean-up fee, each and every time.

Failure to follow any of these rules and regulations mentioned above will result in a clean up fee and/or loss of security deposit. (Please see service rates for penalty fees on the very bottom of this page)

Fishing Rules: Please be respectful of our lake.  The more fish left in the lake ensures lots of fish next year.  The MNR put limits on fish to ensure certain species continue to thrive.  Certain species and sizes of fish are prime restockers of our lake.  We have a chart in our store concerning what size of fish should be put back.  The bigger the fish, the more eggs they will lay. Also please remember that the fish without limits are prime feed for the fish with limits, so please respect the number of fish taken from the lake.  300-400 in one day is too many. 

Open Fires Rules: Please let us know if you plan to have a bon fire on the beach because we have to ensure that there is not a fire ban at the time.  Failure to do so may result in a fine from the fire department up to $5000.00 and loss of your damage deposit. 

·         Open fires are only acceptable on the beach and at some cottages with privet fire pits.

·         Please do not use hardwood for outdoor fires.  We have campfire wood available.

·         Never leave fire and children unattended.

·         Please put fire out before you leave

Gas / Flammable Items: Some of our cottages are equipped with woodstoves.  Firewood for these stoves is provided at no additional cost.  Please use only hardwood for the woodstoves for safety reasons.  If you are unsure or uncomfortable with starting your woodstove, please do not hesitate to ask for assistance.  Please do not use the hardwood for campfires.  If you do, you will be charged accordingly.  Campfire wood is available to purchase at our store, costing $15 to $20 for a 30 to 40 lb bag.           

Important:

Due to insurance, environmental and safety concerns, we ask all guests who are planning to bring extra gas in portable jerry can containers or any type of propane containers into the resort to respect our rules and regulation regarding this matter.We do not allow portable jerry containers to be stored inside or outside of your cottage either. For this kind of storage please use your own car, boat or our safe in-closed storage room at the pump gas. Do not leave any propane containers behind, and do not place them into the disposal garbage trailer or any other garbage bins. Please note that we have gas and oil available, as well as on lake services.  

Outdoor Lights: For your safety we have installed new lighting for outside of your cottage.  Please remember to turn off these lights if you are not using them.  The lights may bother other cottager when they are sleeping. Also remember to turn off all lights in the day and before you leave. By cutting down our cost consumption of hydro, you are helping to keep the price of renting cottages down as well. Your cooperation is appreciated.

Before you leave:

Before you leave we ask to ensure a clean cottage for yourself and the cottagers who will occupy your cottage next. We ask that you: 

·         Sweep the floors

·         Wipe the refrigerator inside and out

·         Remove all food items from fridge, cupboards, etc.

·         Place all garbage in the in-closed garbage trailer.

·         Make sure all dishes, pots, pans and cutlery are left clean and put away

·         Return all furniture, dishes, pans and cutlery to their original cottages

·         Kindly please let us know if anything is broken so we can fix/replace it as soon as possible

·         Please return key to the store.

*Failure to follow some of these steps mentioned above will result in a clean up fee*

 

Additional Service Rates
Damage Deposit	Per Rental Unit	$250.00	Preauthorization security deposit ( cottage/boats )
Clean –Up Charge	Per area neglected	$50.00	Including rented boat, cottages, improper disposal of discarded fish, leaving the beach a mess etc.
Destruction of Property		Varies	The charge will be determined and calculated by management.
Docking	1 dock space	$35.00
Launching		$25.00
Boat Launching	Our truck Lunch in/out	$25.00
Small Engine Repair	Per hour	$90.00
Boat rental Time Extension Penalty	Every ½ hour	$35.00	This amount will be charge per half hour above the agreed rental return time.
Emergency Dispatch		Varies	Applicable to dispatch required due to human error.
Boat Battery Charger Usage	Per week	$35.00
Portable Freezer Usage	Per week	$35.00
Failure to Comply  - Flammable Items Policy		Loss of security deposit	Use of your own jerry can and /or any type f propane or propane products.

 

We consider our resort our home, not a business and we consider our guests as “guests” not customers.  We take great pride in our home and spend a lot of time in maintenance and upkeep.  We hope that our guests will respect our home and its property. 

We hope that your stay with us is an enjoyable and memorable time for you.  If there is anything that will make your stay more enjoyable, please do not hesitate to ask.  If we do not have it, we will try and get it.

Many Thanks,

The Staff of Springwood Cottages